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GamesByTim
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The can't enable macros problem

on Wed May 23, 2018 5:32 pm
I've received multiple comments from people saying they can't run the macros for my games. Some claim they couldn't find the enable macros option. Others claim they've enabled everything, but the macros still don't work.

This frustrates me since I don't understand why people struggle to enable macros. On Windows, there's an Active Content warning with the option to enable content. On Mac, the macro-enable pop up appears right when opening the file. I've been guessing that these people use work computers that disable macros, but I'm not 100% sure. I also don't get how macros wouldn't work if they're enabled.

How have you guys dealt with macros-disabled problems from users? Do you have a method that surefire enables macros for all use cases?
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rusnakcreative
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Re: The can't enable macros problem

on Thu May 24, 2018 8:15 am
Navigate them to the trust center, and see what options are available, and what’s selected. There are three options: Always run without asking, ask first, or never run. As you said, some companies have already changed the default of ask first to never run, with no way of changing it unless you are admin. In that case, there’s not much you can do unless you can convince admin to allow you macro usage.
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johnr
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Re: The can't enable macros problem

on Fri May 25, 2018 12:11 pm
As an experiment, I tried running a macro game (Blackbeard's Doubloons) on my work laptop. I was expecting a pop-up to say that the game or macro had been blocked, but this didn't happen. The game opened up as normal but then when it came to a point where a macro was involved, it just didn't work. There was no option to enable macros and I didn't expect to see one, but I was surprised that the non-macro elements still worked.

If I hadn't known that macros were almost certainly going to be disabled, I too might have thought it to be a glitch in the game as there was nothing to indicate otherwise.
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GamesByTim
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Re: The can't enable macros problem

on Mon Jun 25, 2018 9:21 pm
It's been a while, but I created a blog post I will refer people to if they have macro-related problems. Fortunately, Microsoft did most of the work for me. Here's the link.

johnr's experiment is definitely something to consider. I may need to display troubleshooting info more prominently, and I'm trying to figure out the best way to approach this.
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Re: The can't enable macros problem

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